There is often a waiting list for events and we work hard to fill places insofar as we can. If it’s a popular event and we can fill you place we’re happy to waive the refund fees minus an admin charge of 20% of the deposit price.
If you can’t attend a workshop due to a date clash, please let us know as soon as you can so we can advertise and fill your place.
If you have to cancel because of illness, we may offer – at our discretion – to transfer your place to a similar workshop.
- Up until 6 weeks before the event: 80% deposit and full balance payment return
- Between 6 and 3 weeks before the event: 50% deposit and 50% payment return
- Between 3 weeks and the event start date: No deposit or payment return
If you’re looking for a refund it helps us to have a reminder if the payment was made in a different name to the one you use as your every-day name.